If you are seeing this behaviour it could either be that:
- There have not been any images assigned to this particular product yet. In that case, you may want to backfill the widget
- Your Photoslurp embed code is not sending us the SKU of the product. If this seems to be the case, please check the following information:
- For customers using our Javascript integration
It is important to check that the Photoslurp embed code on your product pages is not missing the productId parameter that should have the SKU of that specific product. This is needed for our platform to filter all photos related to the specified SKU
Here is an excerpt from our guide about this parameter:
productId – This is an optional parameter and can be used to filter images by the products that they have been related with. This parameter is usually used when using the carousel mode on a product page, where you would like only pictures of that product to be shown. Accepts individual values or multiple products as an array [‘product1’,’product2’]
- For customers using one of our modules will have this installed and working out of the box